Animal science professor and autism educator, Dr. Temple Grandin has said that it takes all types of learners to make the world go round. The very same could be said for the world of real estate, which is a profession in which the personality traits of the clientele vary as much as the traits of the agents that help them. As Dr. Grandin would say: It takes different agents to sell different homes.
Brokers and real estate agents represent a wide array of personalities and sales styles. Some are aggressive and driven with the bottom-line always in mind, while others have a more laid-back, calm demeanor. Some agents can have you rolling on the floor with laughter, while others will amaze you with their efficient, strictly-business manner.
While each personality type has its own advantages and disadvantages in selling homes, one trait that all successful real estate agents possess is passion. Real estate is a hard business that depends on many factors, such as mortgage rates, economy health and inventory, and it takes a hard-working, driven individual to wallow through all the mire in order to ensure great customer service.
Here are the habits of those individuals who make truly great agents:
Diligence in Returning Calls and Emails
Communication is an important factor in making a client feel like they really matter to an agent. Immediately following up on a contact and being in near-constant communication is an excellent sign that an agent is a true go-getter. These are the people that get a lead and follow it through to the very end. They will also make sure they use a communication style, be it phone, text or email, that is comfortable for the client and ensures maximum communication prospects.
Current on Technology Trends
Today’s real estate agent is constantly on the go and needs tools that enable business to be conducted from anywhere. They sync their tablets, computers and phones so that they have access to anything and everything they need throughout the day. Truly savvy agents will stay up-to-date, not just on real estate industry news, but also on general trends in technology that will help to streamline their business and help to make buying and selling homes as seamless a process as possible.
Explain the Process
Buying or selling a home can be a convoluted process and a great agent will want to ready the client for anything that comes their way. This shows that they are well-versed in the process and prepared to deal with any challenges that lay ahead. Great agents also let clients know that they are always working for them and, as in math homework, will show their work as a means to garner confidence and ease in the process.
Build a Network
Real estate agents that are really great at what they do will also surround themselves with associates who are good at what they do. They work with top-notch contractors, appraisers, lenders and insurance providers and would be happy to extend a connection from a client to anyone in their professional network.
TRIBUS is a company that works to provide real estate agents with the keys for success. If you are interested in our services, please feel free to give us a call today!